We collect information about you when you provide it to us, when you use our Services, and when other sources provide it to us, as further described below. If you do not agree with this policy, do not access or use our Services or interact with any other aspect of our business.
We collect information about you when you register for an account, create or modify your profile, set preferences, sign-up for or make purchases through the Services. The Application collects only the data, which the user provides via the application User Interface and keeps it in the internal device memory and if the user is registered, on the secure server.
The application doesn’t collect any personal information from the device where it is installed without user permission.
first name, last name, address, date of birth/age, gender, telephone number.
blood pressure, temperature, oxygen saturation respiratory rate, hydration, medications.
App store download, purchase, invoices, payment status, payment method (google play/app store) promo codes used, IP address, device ID, operating system, browser type and version.
App entries such as date/time/time zone, type and duration of activities, food intake/meal/ingredients, pills taken/injections, blood glucose measurements, notes, blood pressure, weight, HbA1c, ketones, laboratory ata, images/photos, imported values; sensor data such as start date/time, end date/time, time zone, sensor value; temporary basal rate, date; app settings such as display options, activated integrations.
We only track the location of your device for the purposes of our “Smart Assistant” service with your explicit consent. We do not save the location on our servers.
Devices as blood glucose meters can be paired with your device which enables data to be transferred to our apps.
Health apps such as those by Apple, and other connected services also enable data to be exchanged with our apps. But synchronization only takes place if you activate this in the settings of our apps, namely, if you use the function.
Content you provide through our websites:The Services also include our websites owned or operated by us. We collect other content that you submit to these websites, which include social media or social networking websites operated by us. For example, you provide content to us when you provide feedback or when you participate in any interactive features, surveys, contests, promotions, sweepstakes, activities or events.
Information you provide through our support channels:The Services also include our customer support, where you may choose to submit information regarding a problem you are experiencing with a Service. Whether you designate yourself as a technical contact, open a support ticket, speak to one of our representatives directly or otherwise engage with our support team, you will be asked to provide contact information, a summary of the problem you are experiencing, and any other documentation, screenshots or information that would be helpful in resolving the issue.
How we use the information we collect depends in part on which Services you use, how you use them, and any preferences you have communicated to us. Below are the specific purposes for which we use the information we collect about you.
We collect and process information about you only where we have legal bases for doing so under applicable EU laws. The legal bases depend on the Services you use and how you use them. This means we collect and use your information only where:
The medical information can be shared anonymously and used for research and statistical analysis.
This means that all information containing personal identification will be omitted and WILL NOT BE SHARED, which includes, but not limited to any notes, comments, images and all textual information entered by the user.
For research purposes, information like symptoms, vital parameters, gender, country and age might be shared along with the other values.
We work with Google Analytics to help us understand how the Application is being used, such as the frequency and duration of usage. We work with advertisers and third party advertising networks like AdMob, who need to know how you interact with advertising provided in the Application which helps us keep the cost of the Application low. Advertisers and advertising networks use some of the information collected by the Application, including, but not limited to, the unique identification ID. We may also share anonymously via Google APIs your gender and age for advertising related use.
For more details about Google Analytics please visit Google Analytics
If you’d like to opt-out from third party use of this type of information to help serve targeted advertising, please visit the section entitled Opt-out the targeted advertising below.
There are multiple opt-out options for users of this Application:
You can stop all collection of information by the Application easily by uninstalling the Application. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.
You may at any time opt-out from further allowing us to have access to your location data by accessing this link http://www.google.com/ads/preferences/.
Medrec:M is a property of and operated by Sirma Medical Systems AD. Responsible entity for the purposes of data protection laws applicable in Member states of the European Union and other provisions related to data protection is:
SIRMA MEDICAL SYSTEMS AD 135 Tsarigradsko Shosse, fl.3 1784 Sofia, Bulgaria Email: firstname.lastname@example.org Website: www.sirma-medical.com
Our data protection officer is available to answer all data protection questions at email@example.com. The data protection officer monitors ‒ independently and not bound by instructions ‒ compliance with all data protection regulations and is subject to strict statutory secrecy and confidentiality obligations.
If we process your User Data based on your consent, you may revoke the consent at any time. However, this will not affect the lawfulness of the processing before the revocation. We will continue to provide our services if they do not depend on the consent that has been revoked.
Each user has the right to request information on the processing of their personal data. To do so, please contact us at any time at firstname.lastname@example.org.
Each user has the right to request the deletion of their personal data. To do so, please contact us at any time at email@example.com.